Entrepreneurial marketing strategy and customer loyalty: An empirical evidence from coffee shops

نویسندگان

چکیده

For many decades, the main focus of successful businesses has been customer orientation. However, role entrepreneur in shaping landscape marketing and business performance was recognized recently. Entrepreneurial (EM) is described as done by entrepreneurs or owners entrepreneurial employing different strategies that are distinct from typical textbook to attract new businesses. In EM, a crucial actor process (Adel et al., 2020). Grounded on concept performance, aim this study revolves around analysing relationship among marketing, antecedents entrepreneur, loyalty. Six hundred customers who regularly visit coffee shops Muwaileh, Sharjah, were part study. The used descriptive research method. measured using five sub-variables namely, Product strategy, Pricing Promotion Behavioural Locality/Area characteristics (Al-Shaikh, 2022). Statistical techniques like analysis, reliability structural equation modelling (SEM), mean comparison tests performed found all factors have significant impact performance. It also evident antecedent well loyalty, positive influence

برای دانلود باید عضویت طلایی داشته باشید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Customer Loyalty in e-Commerce Settings: An Empirical Study

The aim of this paper is to investigate the impact of individual dimensions of perceived service quality on customer satisfaction, trust and loyalty in e-commerce settings. Empirical results indicate that the perceived service quality has positive direct effects on both customer satisfaction and trust. The results also show that customer satisfaction appears to have a positive direct effect on ...

متن کامل

Customer Loyalty Strategy in the Internet Era

Along with the e-commerce development, relationship between customers and vendors in e-retail market arouses researchers’ attention. The technology explosion, particularly in the area of knowledge management, makes track of customer behaviour possible. Much research has been done on trust and satisfaction in e-commerce, but little studies integrate confirmation of expectation and sense of belon...

متن کامل

Explaining Online Customer Repurchase Intentions from a Relationship-Marketing Perspective: An Integration of the 4Rs Marketing Strategy and Customer Trust

Due to the low cost of searching for alternatives online, it is difficult to increase customer repurchase intention in the business-to-customer context. Relationship marketing (RM) is seen as an important way to foster customer trust, and in turn encourage repurchase intentions, which is consistent with the RM tactics-relational mediator-outcome paradigm in the offline context. Several studies ...

متن کامل

Factors Influencing Customer Loyalty of Mobile Phone Service: Empirical Evidence from Koreans

The purpose of this paper is to verify the relationships among service quality, perceived value, customer satisfaction, and customer loyalty in mobile phone service. The study conducted an empirical research. A total of 384 mobile phone users’ responses were collected from Seoul in Korea. The findings show that service quality positively influences customer loyalty. In addition, perceived value...

متن کامل

Effect of Marketing Strategy on Customer Loyalty Bajapuik Savings at PT. BPR Berok Gunung Pangilun Padang

A R T I C L E I N F O Strategy, Marketing, Loyalty, Customer, Bajapuik Savings & BPR Gunung Pangilun. Received 20 April 2011 Received in revised form 23 April 2011 Accepted 24 April 2011 Available online 26 April 2011 This study attempts to look and see if the marketing strategy of product, price, and location and upon promotion will affect customer loyalty bajapuik savings on PT.BPR Berok Gunu...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

ژورنال

عنوان ژورنال: Corporate and business strategy review

سال: 2023

ISSN: ['2708-4965', '2708-9924']

DOI: https://doi.org/10.22495/cbsrv4i1art16